Terms of Service

Effective October 29, 2026

Daywright is scheduling and operations software for inspection businesses, made by Fine Folk LLC (“Fine Folk,” “we,” “us”). These terms govern your use of Daywright, including the website at daywright.io and the Daywright application. In the same spirit as our privacy policy, we try to say things plainly.

Agreeing to these terms

By creating an account, signing in, or using Daywright, you agree to these terms. If you are using Daywright on behalf of a company, you confirm that you have authority to agree for that company, and “you” in these terms means the company.

These terms include our privacy policy and our Data Processing Addendum (the “DPA”), which applies whenever we handle personal information on your company’s behalf, and your company’s Order. An “Order” is whatever sets your company’s subscription: the plan chosen when subscribing in Daywright and the pricing shown there, or a subscription we set up for your company and confirm to you in writing. If these documents conflict, the Order controls, then the DPA for data protection matters, then these terms.

The service

Daywright provides scheduling, order management, agreements and e-signing, payment-record handling, client and agent portals, communications, and related tools for inspection businesses. We are always improving the product, so specific features may change, be added, or be retired over time.

Accounts and access

• Your company’s administrators decide who on your team gets an account and what role each person has.
• Keep your sign-in credentials to yourself, and tell us promptly at hello@daywright.io if you believe an account has been compromised.
• You are responsible for the accuracy of the information you and your team enter into Daywright.

Your data

The business records your company keeps in Daywright (orders, appointments, contacts, documents, messages, and the rest) belong to your company. You give us only the permission we need to host and process that data in order to run the service for you. We do not sell it, we do not use it to compete with you, and you can export it. How we handle data, including Google user data from the optional calendar connection, is described in our privacy policy, which is part of these terms. For the personal information in those records, such as your clients’ and agents’ contact details, your company decides what is collected and why, and we process it for you under the DPA.

Acceptable use

Use Daywright lawfully and as it is intended to be used. In particular, don’t:

• break the law, or use Daywright to store or send unlawful content;
• interfere with the service, probe or test its security without our written permission, or try to access another company’s data;
• resell or provide the service to third parties as your own, or copy it to build a competing product;
• share access with people outside your company except through the features built for that (such as the client and agent portals).

Messages you send through Daywright

Daywright lets your company send email and text messages to your clients, agents, and other contacts, by hand or automatically through routines your company sets up. You control who receives those messages, what they say, and when and why they are sent, so they are your messages and you are responsible for them. In particular, you are responsible for:

• having, and keeping a record of, any consent the law requires before you text or email someone, including consent for automated or marketing messages;
• honoring opt-outs and unsubscribe requests promptly, including texts that say STOP;
• identifying your company in your messages and keeping them truthful; and
• complying with every law that applies to your messages, including the Telephone Consumer Protection Act, the CAN-SPAM Act, state telemarketing and text-messaging laws (such as the Florida Telephone Solicitation Act), and the rules of the phone carriers and messaging providers you use.

By sending a message through Daywright, your company confirms that it has the consent the law requires to send that message to that person.

Daywright provides tools that help, such as unsubscribe links and stop-word handling, but those tools do not make a message lawful, and we do not review your messages before they are sent.

Third-party services

Parts of Daywright work through third-party providers: for example, your own Stripe or Authorize.net account for payments, your own Twilio, Aircall, or Quo account for calls and texts, and Google for the optional calendar connection. Your use of those features is also subject to the relevant provider’s terms, and we are not responsible for third-party services we don’t control. Payment card and bank credentials go directly to the payment provider; Daywright never sees or stores them.

Fees

Paid use of Daywright is billed as your company’s Order states: prices, billing cadence, and any usage allowances. Fees don’t include taxes; where we must collect them, they are added. If fees go unpaid past a reasonable notice period, we may suspend the account until the balance is settled.

Early-access and beta features

Daywright is a young product, and some features may be offered as early access or beta. Those features are provided so you can try them while they are still being finished: they may change quickly, may have rough edges, and may be withdrawn. AI-assisted features can make mistakes; review their output before relying on it.

Availability and changes

We work hard to keep Daywright fast and available, but no software service can promise uninterrupted operation. We may perform maintenance, and we may modify the service as it evolves. If we make a change that meaningfully reduces what your company relies on, we will tell you.

Disclaimers

Daywright is provided “as is” and “as available.” To the fullest extent the law allows, we disclaim all warranties, express or implied, including fitness for a particular purpose, merchantability, and non-infringement. Daywright is a tool that supports your business operations; it does not provide legal, financial, or professional advice, and you remain responsible for your business decisions.

Limitation of liability

To the fullest extent the law allows:

• neither party is liable to the other for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenues, or lost or corrupted data, even if it was told such damages were possible; and
• each party’s total liability for all claims arising out of or relating to Daywright or these terms is limited to the greater of $100 and the fees your company paid or owes us for Daywright in the twelve months before the event that gave rise to the liability.

These limits do not apply to your company’s obligation to pay fees, to either party’s obligations under the indemnification section below, or to liability caused by a party’s gross negligence or willful misconduct. Nothing in these terms limits liability that cannot be limited by law.

Indemnification

By you. Your company will defend us, and pay any damages, settlements, fines, and reasonable costs (including attorneys’ fees) that result, against any third-party claim, demand, or government action arising from:

• the text messages, emails, and other communications your company sends through Daywright, including claims under the Telephone Consumer Protection Act, the CAN-SPAM Act, or any state telemarketing, text-messaging, or anti-spam law;
• the data your company puts into Daywright, including a claim that you had no right to collect, use, or share it;
• your company’s use of Daywright in breach of these terms or of the law; or
• the services your company provides to its own clients, including your inspections and reports, except to the extent a claim is caused by our breach of these terms.

By us. We will defend your company, and pay any damages, settlements, and reasonable costs that result, against any third-party claim that Daywright, as we provide it and used as these terms allow, infringes a United States patent, copyright, or trademark, or misappropriates a trade secret. This does not cover claims arising from your company’s data, your configurations, or combinations with things we did not provide. If Daywright is, or we think it is likely to be, the subject of such a claim, we may get the right for you to keep using it, change it so it no longer infringes, or end your subscription and refund any prepaid fees for the unused period.

How it works. The party asking for protection must tell the other party promptly about the claim, let the other party control the defense and any settlement, and cooperate reasonably at the other party’s expense. Neither party may settle a claim in a way that admits fault for, or imposes obligations on, the other party without that party’s written consent.

Confidentiality

Each party will protect the other’s non-public information (on our side, your company’s data; on yours, non-public information about Daywright) with at least reasonable care, use it only to perform under these terms, and not disclose it except to its own people and contractors who are bound to keep it confidential, or where the law requires (with notice to the other party where the law allows).

Termination

You can stop using Daywright and close your company’s account at any time. We may suspend or terminate an account for material breach of these terms that isn’t cured after notice, or for non-payment. When an account closes, your company can export its data, and we delete it as described in the DPA. The sections on your data, messages you send, fees owed, disclaimers, limitation of liability, indemnification, confidentiality, governing law, and general terms continue to apply after an account closes.

Governing law

These terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Pinellas County, Florida, and both parties consent to that venue.

General terms

• Assignment. Neither party may assign these terms without the other’s consent, except to a successor in a merger, acquisition, or sale of substantially all of its assets.
• Events beyond our control. Neither party is liable for a delay or failure caused by events beyond its reasonable control.
• Notices. Legal notices to us go to hello@daywright.io and to Fine Folk LLC, 7901 4th St N, Ste 300, St. Petersburg, FL 33702. Notices to your company go to its owners’ email addresses.
• Entire agreement. These terms, with the documents they include and your company’s Order, are the whole agreement about Daywright and replace any earlier agreement on the subject.
• Severability and waiver. If a provision can’t be enforced, the rest still applies. Not enforcing a provision is not a waiver of it.
• Export. You may not use Daywright in breach of U.S. export laws.

Changes to these terms

If we make material changes, we will update this page and the date above and tell your company’s owners at least 30 days before the changes take effect. When they do, Daywright will ask an owner to accept the updated terms for your company the next time they sign in. Continuing to use Daywright after a change takes effect also means you accept the updated terms.

Contact

Questions about these terms: hello@daywright.io.